Industry

Turn a one-off order into a habit

Delivery is won on frequency and timing. RevBridge learns each customer's rhythm, lands the right nudge just before the next order window, and keeps message pressure low enough to protect the relationship.

Live in the product

Built around the meal window, not the calendar

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Columns
CampaignTypeStatusSentDeliveredClickedConversionsRevenueSpendROAS

Lunch Window Nudge

Order frequency

Triggered

Delivering

214,800208,94018,6403,210$156,969$9,40016.7x

Friday Night Reorder

Always-on nurture

Always-on

Delivering

168,400163,10012,9402,180$136,032$7,10019.2x

Lapsed Eater 30d

Reactivation

Performance

Delivering

91,20087,6404,460512$27,699$3,9007.1x

Basket Boost. Add a side

Review

Basket size

Triggered

Preparing creatives

64,30062,7106,120941$20,514$1,95010.5x

New Restaurants Near You

Catalog discovery

Broadcast

Paused by you

47,60045,9801,720148$8,466$1,4805.7x

First Order Follow-up

Second order

Triggered

Completed

28,90028,1203,180604$31,166$2,40013.0x

Campaigns of a demo delivery brand. Note the shape of the business in the numbers: far more sends than a retailer, a much smaller basket, and the volume concentrated where a meal window is.

+27%

lift in monthly order frequency

34%

fewer sends for the same revenue

11%

of lapsed users reactivated monthly

Illustrative figures. RevBridge reports your own numbers against a randomized holdout.

Frequency is retention, and timing is frequency

In delivery, a customer's value isn't in the first order, it's in how often they come back. But the same channel that drives reorders punishes overuse. A generic promo blasted to the whole base buys a spike of orders and a wave of opt-outs, and it's exactly that base you most need to keep.

RevBridge treats timing and fatigue as the same problem. The Multi-Armed Bandit engine learns each person's rhythm and weighs the lift of every send against its fatigue cost, firing only when the expected return justifies it. WhatsApp and RCS carry both the order update and the next relevant offer, in the same place the customer already tracks delivery.

The right channel, customer by customer

Not every customer responds on the same channel. RevBridge tests WhatsApp, RCS, and SMS per person and sends first where it converts. Many operations start with lapsed-user win-back, where the return shows up fast, and expand from the results, on pay-as-you-go pricing, with no annual commitment.

What RevBridge brings to delivery brands

One optimization engine, pointed at the outcomes your team is measured on.

Timed to the next order window

The engine learns each customer's rhythm (weekday lunches, Friday dinners, monthly restocks) and lands the nudge just before the window opens, not hours after it closes.

Fatigue control by design

In a high-frequency channel, one message too many costs you the opt-out. RevBridge caps pressure per user and suppresses any send that would erode the relationship more than it earns.

Promotions without margin erosion

Test which incentive actually changes behavior (free delivery, a basket threshold, a bundle) instead of defaulting to the deepest coupon on every order and training customers to wait.

Updates and offers on one rail

Reach customers where they already track orders. WhatsApp and RCS carry both the operational update and the next relevant offer, drawn from a single Customer 360.

How teams put RevBridge to work

Concrete plays that go live in the first campaign, not the third quarter.

Reorder & frequency

Move active customers from monthly to weekly by nudging at each person's proven reorder moment, with the item or category they return to most.

Off-peak demand shaping

Fill quiet hours and slow days by targeting the customers most likely to respond to a time-boxed offer, without discounting the peak orders you would have won anyway.

Dormant-user reactivation

Catch customers before a two-week gap becomes churn. The engine picks the incentive and channel proven to bring each dormant segment back.

First order to second order

The second order is where retention is decided. RevBridge sequences the follow-up that turns a trial order into a repeat, tuned to how each customer first arrived.

Keep exploring

Related solutions

Different starting point, same engine underneath. See how RevBridge maps to the rest of your motion.

Frequently asked questions

See what RevBridge can do for delivery brands

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